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Terms and Conditions

  /  Terms and Conditions


This page states the legal terms and conditions under which you use Please note that any use of this website means that you agree to be bound by the Terms and Conditions set out below.

Please read the terms and conditions carefully and make sure that you understand them carefully before proceeding to use  the services. If you continue to use the Website or if you order products, we will take this as your acceptance of these Terms and Conditions. If you do not agree to these rules, you are not permitted to use the Website and you should leave it immediately.

Certain words, phrases and terms are used in these Terms and Conditions which have specific meanings. The information and pages comprising the Website are provided by The Website Owner-  including subsidiaries and affiliates (“Website Owner” or “Website” or “The Website” “we” or “us” or “our”) to visitors (referred to as “you” or “your” hereinafter), subject to the term and conditions set out in these Terms and Conditions as well as the information in the privacy policy and other relevant policies.

These Terms and Conditions are only available in the English language. We will not file copies of the contracts between us and you relating to our supply of the Services, so we recommend that you print or save a copy of these Terms and Conditions for your records (but please note that we may amend these Terms and Conditions from time to time so please check the Website regularly, and each time you use the Services to order products, in order to ensure you understand the legal terms which apply at that time).

All new products, features and tools added to the Website are also subject to the Terms and Conditions.


We reserve the right to refuse service to anyone for any reason at any time. All agreements of your offer to purchase goods are entirely subject to their availability. Our acknowledgement of order acceptance via e-mail or web is not a guarantee of delivery. In the event the items you have ordered are not available, you will be contacted, and alternative or a full refund offered. If we are only able to fulfill part of your order, payment will be taken for your whole order, then on dispatch a full refund for the unavailable goods will be made. Upon ordering we are not making a legal offer to provide the goods ordered. We are instead inviting you to make a legal offer to us, for you to purchase the goods. It is entirely at our discretion to reject or accept your offer of purchase.

Your agreement with Espinue is only confirmed when we have accepted your offer purchase goods, and we have sent you an invoice or dispatch receipt that includes the date that the agreement was accepted, which is the date that will be shown on the invoice  or receipt. 

Payments can be made using the listed methods in payments section.

Modification of  Our General Terms reserves us the right to modify these General Terms and Conditions of Sale at any time and solely for the purpose of ensuring compliance with the legislation in force. In the event of modification, the General Conditions of Sale applicable to the order or sale of products are those accepted by the Purchaser on the date on which they ticked the box attesting to their becoming aware of the General Terms and Conditions of Sale. You have a responsibility to check any changes or updates to our Terms and Conditions.  At the request of the Buyer, a copy of the version in force on that date may be communicated to him.


We are Espinue and we operate this Website, offering you services and products. 


We offer services to allow you to browse and search our website for products from a range of brands worldwide. Please note that we are not affiliated with any brands we offer on Our Website. We also offer additional services that are complementary in order to fulfil our contract with you such as arranging for delivery, processing payments and customer service assistance. 

We use a shipping services solutions provider, who enable us to display any taxes, shipping costs and shipping options prior to your purchasing of products. Our contract with you is concluded once the products have been delivered to you by the courier.

In order to use our services, you must be at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence 


Products and services may be available exclusively on our Website and are presented in the catalog. As stated in our Returns policy, these good may come in limited quantities and are subject to return or exchange. Each product has an individual description. This description of each product mentions essential characteristics namely- Size, colour, condition, authenticity and dimensions. We have tried our best to accurately represent these products using a set of images, however, we cannot always guarantee that your mobile or computer will display the images and colours accurately. Descriptions and prices of products are subject to change at any time, without notice, at our discretion. We recommend that you reach out to our Customer Service if you would like more information about a service or product. 

We reserve the right to limit the quantities of any products or services that we offer. Without obligation, we also reserve the right to limit sales of our products to any person, geographic area or jurisdiction.

We also reserve the right to discontinue the service offered through The Website at any time, without notice. 

Where a product becomes unavailable, due to shortage of stocks, we immediately inform the buyer of the catalog through The Website. If a product becomes unavailable after the buyer places an order, for example due to inventory error, Espinue makes every effort to directly inform the buyer and offer an alternative product of equivalent value (either in price or quality). In the absence of acceptance of this offer, by the buyer, We shall then refund the full amount paid by the buyer within two (2) months.

You have legal rights, as a consumer, to reject faulty goods or goods that come as not described. Your local Citizens’ Advice Bureau or Trading Standards Office is able to provide information about your legal rights. You may also contact  citizens advice if you are located in England and Wales.


We currently accept the following forms of payment: MasterCard, Maestro, American Express, Visa (Debit and Credit Card) and Paypal. The total amount you pay is the same regardless of the payment method.

We also accept payments using Clearpay, which allows you to buy a product on Our Website and pay over 4 instalments, taken every 2 weeks. Kindly read Clearpay’s terms of service before using the service.

You may also visit our FAQ section to read more about the payment methods we currently accept. 


We reserve the right to modify or change the prices of products at any time, without notice, at our discretion. We also reserve the right to discontinue The Service offered through The Website at any time, without notice and we shall not be liable to you or any third-party in the event of a discontinuation or modification of the service offered or a change in prices of products. 

There may be cases where errors in pricing may occur. If we discover an error in the price of any products that you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. In the event that we are unable to contact you, your order will be treated as cancelled. If you do cancel the order and you have already paid for the products, you will receive a full refund as soon as possible.


By completing the check-out process and placing an order by clicking the “Place Order” button on the checkout page, you are offering to purchase the products from us. Your order for the products is subject to these Terms and Conditions which are incorporated into the contract between you and us. To order products you must be over 18 years of age and possess a valid credit or debit card. By placing an order, you are promising that all details you provide are true and accurate, that you are over 18 years of age, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds in the account to cover the cost of your order. The Website allows you to check your order and correct any errors before completing a purchase. Please take the time to read through and check your order at each page of the order process as you are responsible for ensuring that the information you provide is accurate (for example, the correct products, quantities, size, colour, dimensions etc.)

We reserve the right not to accept your order if, for example, the product ordered is out of stock or has been withdrawn or is no longer available. We may limit or cancel quantities of a product purchased on a per person or order basis, at our sole discretion.

If we are unable to obtain authorisation for your payment or if, in our sole judgement, we suspect fraudulent activity, we reserve the right to prohibit and/or to cancel your order. We also reserve the rights to limit or ban any orders, if at our sole discretion, an order appears to be  placed by wholesalers, distributors or resellers. 

It is your responsibility to ensure that your account details and billing details are correct, valid and verified, in order for us to complete a transaction and contact you, if necessary. 

In the event that we have cancelled an order, we shall attempt to contact you directly via an email and/or telephone number or billing address that you provided when you placed an order with us. 


When you place an order, you will receive an email confirming receipt of your order. This email is only an acknowledgement for information purposes and it does not constitute acceptance of your order by us. If your order is accepted, we will send you a confirmation email, which concludes the contract between you and us. The confirmation email will include a description of the products purchased in the order and certain other information about your rights to cancel the contract. Please see the “Returns, Cancellations and Refunds” page for more information. 


Delivery costs are not included in the prices and will be charged in addition. Kindly refer to the “Shipping ” section of our Orders and Shipping page for information. The delivery costs applicable to your order will be clearly displayed at checkout before you place your order (and are included in the “Total Cost” amount shown on the order summary page).

Depending on your delivery address, different taxation rules and additional charges may apply for example, you may need to pay import duties upon receipt of the products if you are ordering from us and your delivery address is based outside the UK. 

We will make efforts to notify you during the checkout process if import duties are included or you may have to pay them upon receipt of the products. If they are not included, we have no control over these charges and we cannot advise on their amount either. You will be responsible for payment of any such import duties and taxes that are not included. It is your responsibility to contact your local customs office for further information and a “landed cost estimate” before placing your order.

We use a third-party shipping solutions provider that enables us to calculate relevant taxes and shipping costs for you. If you place an order, your order is synced with the said third-party provider, in order to complete the shipment and delivery of your ordered items. Kindly refer to their privacy policy here.

The estimated delivery date of the products will be stated in your order confirmation email. If you do not receive an estimated delivery date from us, we will attempt to deliver the order within 30 days after the date of dispatch. We will try to ensure that your order is delivered by the estimated delivery date, if provided, but there may be circumstances where delivery is delayed because of events beyond our reasonable control. If this happens, we will try and arrange for your products to be delivered as soon as possible, but we will not be liable to you for any losses caused as a result of such delay.

Delivery times may vary depending on the availability of the products and your delivery address. Delivery times are only estimates and not guaranteed. 


The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier. Replacement of products and credits to your account for shipped items claimed as not received are subject to our investigation, and we may require you to sign and return an affidavit before looking into your claim. We will replace products and credit your account at our discretion

Final Sale

‘Final Sale’ items are not subject to our standard return policy and may not be returned. Any return or refund of ‘Final Sale’ items purchased are made at our sole and absolute discretion.


You have legal rights, as a consumer, to reject faulty goods or goods that come as not described. Your local Citizens’ Advice Bureau or Trading Standards Office is able to provide information about your legal rights. You may also contact  citizens advice if you are located in England and Wales.

If an item you ordered is flawed or not as described, you can return it to us. You must also provide us with a proof of purchase or a receipt. The returned item MUST be unused and in the same condition that you received it. It must also be in the original packaging. 

Kindly refer to our returns and refunds policy sections on The Website for more information. 


If, at our request, you willingly send certain submissions (for example contest entries or reviews) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or  to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 


Our Website may provide you with and/or contain products and/or and services offered third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We reserve the right to suspend, withdraw, terminate and/or amend your access to the Websites and/or Services, including but not limited to Third Party Products and Services, in the event that you breach any Third Party Products and Services’ terms and conditions. Use of Third Party Products and Services is entirely at your own risk.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 



We will not be liable to you or any user for any loss or damage, whether in contract, breach of statutory duty or otherwise, arising under or in connection with use of, or inability to use the Website. The Website is provided to you for private and domestic use and we therefore, have no liability for any business interruption, loss of revenue, loss of savings, loss of profit, loss of business opportunity or similar damages arising for your use of The Website or products bought through The Website.

We are not responsible if information made available on this site is not accurate, complete, free from errors or current. We may update or change the Website or its contents at any time but we are under no obligation to do so. This means that any content on the Website may be out-of-date at any given time. Content provided on the Website is for general information only and should not be solely used or relied upon for decision making without consulting more accurate, more timely and primary sources of information. You agree that your use of or reliance on information provided on this Website is at your own risk.

The Website Owner will not be liable for any damage or loss caused by technologically harmful materials, viruses, data, computer programs or other proprietary material arising from your downloading any content on it, copying any content on it or from your use of The Website.

The Website and all products and services delivered to you through The Website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. Historical information may also be contained in The Website. Historical information is not current and is only provided for your reference.  

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain)


These terms and conditions and any policies constitute the sole and entire agreement between you and us, governing your use of our website. Neither you nor us will be bound by any implied representation, warranty, or promise not recorded herein. These terms and conditions and any policies supersede all prior proposals, communications, commitments and undertakings whether written or oral, between you and us. 

If we fail to exercise or enforce a breach in these terms and conditions or we delay their enforcement does not mean that we have waived our rights or provisions. We are entitled to still use our rights. 


You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use the Website for lawful purposes only.

  • You agree not to resell, reproduce, copy, duplicate or sell any portion of our services without Our written consent.  You may not use our products or services for any fraudulent, illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
  • You must not transmit any worms or viruses, political campaigning, chain letters, spam, mass mailings or any code of a destructive nature yo cause needless anxiety or harm to any person. A breach or violation of any of the Terms will result in an immediate termination of your Services.
  • Your conduct You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired in any way.

You must not use Our Website for any of the following: a)In any way that breaches any applicable local, national or international law or regulation. In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect, b) To send or use material that infringes upon or violate our intellectual property rights or the intellectual property rights of others, c) To abuse, harass, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, d) to collect or track the personal information of others e) To transmit information that is misleading f) To send, use or reuse any material that interferes with or circumvents the security features of the Service or any related website, other websites, or the Internet g) To submit misleading or false information.

Privacy Policy

We only use your personal information in accordance with our Privacy Policy. Please take the time to read this carefully, as it includes important information about how we collect and use your data. By using the Website, you consent to the use of your data as described in our Privacy Policy and you warrant that all data provided by you is accurate.



These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 


Each of the sections and paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are void, unlawful or unenforceable, the the validity and enforceability  of remaining sections and paragraphs shall not be affected.

Governing Law and Jurisdiction

Anything related to your order, use of the Websites or these Terms and Conditions are governed by English law. The courts of England shall have the exclusive jurisdiction over any dispute or claim relating to these Terms and Conditions.


You can review the most current version of the Terms of Service at any time at this page. It is your responsibility to check our website periodically for changes. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. 

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. Please see our Contact Us page for details of how to get in touch with us. You may also contact us directly at

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